Categories

Cancellation policies

Right of withdrawal

You have the right to withdraw from the contract within a period of fourteen days without stating any reason.
The period of withdrawal shall start fourteen days as from the date on which you or any third party appointed by you which is not a carrier have/has taken possession of the goods.
In order to exercise your right of withdrawal, you will have to notify us,

Siebenrock GmbH
Wertstrasse 34
73240 Wendlingen, Germany

Telephone: +49 7024 46 88-0
Telefax: +49 7024 46 88-90

E-mail: info@siebenrock.com

on your decision to withdraw from this contract by way of a clear statement (e.g., by a letter sent by mail, a telefax or e-mail). You may use the attached sample form of withdrawal notice the use of which is, however, not mandatory.

In order to comply with the period of withdrawal, it is sufficient that you send the notification on the exercise of your right of withdrawal prior to the end of the withdrawal period.


Consequences of withdrawal

If you withdraw from this contract, we shall reimburse you for all payments received from you, including delivery costs (save for additional costs resulting from the fact that you selected a delivery method other than the cheapest standard delivery offered by us), immediately and not later than within fourteen days as from the date on which we receive notification of your withdrawal from this contract. We will use the same means of payment for that refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for such refund. We may refuse a refund until we received the goods back or until you have provided evidence that you returned the goods, whichever is earlier.

You must return or hand over the goods to ... us immediately and in any case not later than within fourteen days as from the date on which you notify us on the withdrawal from this contract. The deadline shall be deemed to have been observed if you dispatch the goods prior to expiry of the period of fourteen days. You shall bear the immediate costs of returning the goods.

You shall only be liable for any loss of value of the goods if such loss of value is due to the handling of the goods not required for testing the nature, properties and functioning of the goods.


Sample form of withdrawal notice

If you intend to withdraw from the contract, please fill in this form and send it back to us under the following address:

Siebenrock GmbH
Wertstrasse 34
73240 Wendlingen, Germany

Telephone: +49 7024 46 88-0
Telefax: +49 7024 46 88-90

E-mail: info@siebenrock.com

-I/we (*) hereby withdraw from the contract entered into by me/us (*) on the purchase of the following goods (*)/ the rendering of the following service (*)
-Ordered on (*)/ received on (*)
-Name of consumer(s)
-Address of consumer(s)
-Signature of consumer(s) (for notifications on paper only)
-Date

_________________________
(*) Delete as applicable.