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Shipping costs

Shipping costs within Germany are across-the-board 8,19 EUR. In case of a pickup by the customer no shipping costs incur.

On shipments to the extra-european foreign country or to non-EU countries it is possible that additive,
country-specific import taxes accrue, as well as payments of duty, payments of duty services and import sales.
The amount of the fees is dependent on the particular country of delivery.
Please ask for these fees at your local customs duty office. These fees have to be taken by you.

On international shipment the shipping costs according to the country of delivery and dependent on the weight are displayed in the shopping basket.

For the different shipment areas the following shipping costs accrue:

4 Algeria 27,98 € 5 Malaysia 32,08 €
2 Andorra 14,97 € 3 Malta 17,98 €
6 Argentina 37,78 € 4 Marocco 27,98 €
5 Armenia 32,08 € 3 Macedonia 17,98 €
5 Azerbaijan 32,08 € 5 Mexico 32,08 €
8 Australia 28,42 € 2 Monaco 14,97 €
5 Bahrain 32,08 € 5 Mongolia 32,08 €
2 Belgium 14,97 € 3 Montenegro 17,98 €
3 Bosnia 17,98 € 6 Namibia 37,78 €
6 Brasil 37,78 € 6 New Zealand 37,78 €
5 Brunei 32,08 € 2 Netherlands 14,97 €
3 Bulgaria 17,98 € 6 Nigeria 37,78 €
6 Burkina Faso 37,78 € 3 Norway 17,98 €
6 Chile 37,78 € 2 Austria 14,97 €
5 China (Taiwan/Hong Kong) 32,08 € 6 Peru 37,78 €
5 China PR 32,08 € 5 Philippinens 32,08 €
2 Denmark 14,97 € 2 Poland 14,97 €
0 Germany 08,19 € 3 Portugal 17,98 €
6 Dominican Republic 37,78 € 3 Moldavia 17,98 €
3 Estonia 17,98 € 3 Romania 17,98 €
3 Finland 17,98 € 4 Russia 27,98 €
2 France 14,97 € 2 San Marino 14,97 €
6 French Islands 37,78 € 5 Saudi-Arabia 32,08 €
4 Georgia 27,98 € 2 Sweden 14,97 €
6 Ghana 37,78 € 2 Switzerland 14,97 €
3 Greece 17,98 € 6 Senegal 37,78 €
2 United Kingdom 14,97 € 3 Serbia 17,98 €
6 Guatemala 37,78 € 6 Sierra Leone 37,78 €
5 India 32,08 € 5 Singapore 32,08 €
5 Indonesia 32,08 € 2 Slowakia 14,97 €
3 Ireland 17,98 € 2 Slowenia 14,97 €
3 Iceland 17,98 € 2 Spain 14,97 €
4 Israel 27,98 € 2 Spain - Canaries 14,97 €
2 Italy 14,97 € 11 South Africa 39,68 €
10 Japan 32,08 € 5 South Korea 32,08 €
5 Canada 32,08 € 5 Thailand 32,08 €
5 Kazakhstan 32,08 € 6 Trinidad & Tobago 37,78 €
5 Qatar 32,08 € 2 Czech Republic 14,97 €
5 Kyrgystan 32,08 € 4 Turkey 27,98 €
6 Colombia 37,78 € 3 Ukraine 17,98 €
3 Croatia 17,98 € 2 Hungary 14,97 €
5 Kuwait 32,08 € 9 USA 34,28 €
3 Latvia 17,98 € 5 Untd. Arabic Emirates 32,08 €
4 Lebanon 27,98 € 5 Vietnam 32,08 €
2 Liechtenstein 14,97 € 3 Belarus 17,98 €
3 Lithuania 17,98 € 3 Cyprus 17,98 €
2 Luxembourg 14,97 €

 

0   = Unless otherwise stated, the above mentioned shipping costs are valid until 30 kg package weight.
1   = Basic price 1kg per package 16,17 EUR, plus  0,64 EUR per additional kg Package weight; max. 30 kg Package weight.
2   = Basic price 1kg per package 15,36 EUR, plus  0,73 EUR per additional kg package weight; max. 30 kg package weight.
3   = Basic price 1kg per package 18,45 EUR, plus  1,79 EUR per additional kg package weight; max. 30 kg package weight.
4   = Basic price 1kg per package 27,98 EUR, plus  2,99 EUR per additional kg package weight; max. 30 kg package weight.
5   = Basic price 1kg per package 32,08 EUR, plus  5,54 EUR per additional kg package weight; max. 30 kg package weight.
6   = Basic price 1kg per package 37,78 EUR, plus  7,92 EUR per additional kg package weight; max. 30 kg package weight.
8   = Basic price 1kg per package 28,42 EUR, plus  4,43 EUR per additional kg package weight; max. 30 kg package weight.
9   = Basic price 1kg per package 34,28 EUR, plus  7,74 EUR per additional kg package weight; max. 30 kg package weight.
10 = Basic price 1kg per package 38,18 EUR, plus  8,04 EUR per additional kg package weight; max. 30 kg package weight.
11 = Basic price 1kg per package 39,68 EUR, plus  9,82 EUR per additional kg package weight; max. 30 kg package weight.

Logistics Partners

We ship our goods via DHL.
You will receive an email with your consignment number for shipment tracking as soon as your package is picked up by DHL.

Time of Delivery

Your oder will be handled immediately after receive. The delivery of your order takes place within 1-5 working days at the moment.
You will receive an email with your consignment number for shipment tracking as soon as your goods left our logistics center. If you haven't received your goods two weeks after this confirmation email, please contact our Customer Services at info@siebenrock.com or by phone +49 (0) 7024 4688 0.

Delivery address

Of course your delivery address can be different from your billing address. You can enter your delivery address in the first step of your registration in the Siebenrock online shop. For later orders you can change your delivery address in your account.

Shipment information

As soon as your order is dispatched from our logistics center, you will be sent an email to confirm that it’s on its way. This will include a tracking number, so that you can track the current status of your order. To track your order, click the link in your dispatch confirmation email.
If you have further questions, don't hesitate to contact us by mail at info@siebenrock.com or by phone +49 (0) 7024 4688 0.

Customer information on the refund of value-added tax in case of export to third countries

The Value Added Tax Act (§4) plans tax exemptions on deliveries and benefits in special cases. The export shipment (§6) belongs to this referred to §4, sect.1, No.1.

A tax-free export shipment is existent in case the trader (Siebenrock GmbH) transports the item of delivery into the third country’s area (§6, sect. 1 No.2). In that case without any exceptions.

A tax-free export shipment is also existent in case the customer (client) transports the item of delivery into the third country’s area on his own (§6, sect. 1 No.2). Referred to §6, sect. 3, the following constriction is effective: If it concerns an upgrade or supply item of a conveyor, the export only is tax-free in case the customer is a foreign trader and the concerning conveyor serves the customer’s company’s purposes.

A private person resident in the third country does not have any right to a refund of value-added tax according to the „self carried out“ export of motorcycle spare parts and accessories.

Hint

Allow us to send you the goods that you bought locally in our shop to your home. Then we are able to write the bill directly without value-added tax.