Categories

Shipping costs

Shipping costs within Germany are across-the-board 8,40 EUR. In case of a pickup by the customer no shipping costs incur.

On shipments to the extra-european foreign country or to non-EU countries it is possible that additive,
country-specific import taxes accrue, as well as payments of duty, payments of duty services and import sales.
The amount of the fees is dependent on the particular country of delivery.
Please ask for these fees at your local customs duty office. These fees have to be taken by you.

On international shipment the shipping costs according to the country of delivery and dependent on the weight are displayed in the shopping basket.

For the different shipment areas the following shipping costs accrue:

4 Algeria 28,62 € 4 Lebanon 28,62 €
2 Andorra 13,19€ 2 Liechtenstein 13,19 €
6 Argentina 38,68 € 3 Lithuania 20,61 €
5 Armenia 32,83 € 2 Luxembourg 15,69 €
8 Australia 32,68 € 3 Macedonia 17,32 €
2 Austria 15,69 € 5 Malaysia 32,83 €
5 Azerbaijan 32,83 € 3 Malta 20,61 €
5 Bahrain 32,83 € 4 Marocco 28,62 €
3 Belarus 17,32 € 5 Mexico 32,83 €
2 Belgium 15,69 € 3 Moldavia 17,32 €
3 Bosnia 20,61 € 2 Monaco 13,19 €
6 Brasil 38,68 € 5 Mongolia 32,83 €
5 Brunei 32,83 € 3 Montenegro 17,32 €
3 Bulgaria 20,61 € 6 Namibia 38,68 €
6 Burkina Faso 38,68 € 2 Netherlands 15,69 €
5 Canada 32,83 € 12 New Zealand 43,28 €
6 Chile 38,68 € 6 Nigeria 38,68 €
5 China PR 32,83 € 3 Norway 17,32 €
6 Colombia 38,68 € 6 Peru 38,68 €
3 Croatia 20,61 € 5 Philippinens 32,83 €
3 Cyprus 20,61 € 2 Poland 15,69 €
2 Czech Republic 15,69 € 3 Portugal 20,61 €
2 Denmark 15,69 € 5 Qatar 32,83 €
6 Dominican Republic 38,68 € 3 Romania 20,61 €
3 Estonia 20,61 € 4 Russia 28,62 €
3 Finland 20,61 € 2 San Marino 13,19 €
2 France 15,69 € 5 Saudi-Arabia 32,83 €
6 French Islands 38,68 € 6 Senegal 38,68 €
4 Georgia 28,62 € 3 Serbia 20,61 €
0 Germany 08,40 € 6 Sierra Leone 38,68 €
6 Ghana 38,68 € 5 Singapore 32,83 €
3 Greece 20,61 € 2 Slowakia 15,69 €
6 Guatemala 38,68 € 2 Slowenia 15,69 €
5 Hong Kong 32,83 € 11 South Africa 40,58 €
2 Hungary 15,69 € 5 South Korea 32,83 €
3 Iceland 17,32 € 2 Spain 15,69 €
5 India 32,83 € 2 Sweden 15,69 €
5 Indonesia 32,83 € 2 Switzerland 13,19 €
3 Ireland 20,61 € 5 Taiwan 32,83 €
4 Israel 28,62 € 5 Thailand 32,83 €
2 Italy 15,69 € 6 Trinidad & Tobago 38,68 €
10 Japan 33,83 € 4 Turkey 28,62 €
5 Kazakhstan 32,83 € 3 Ukraine 17,32 €
5 Kuwait 32,83 € 13 United Kingdom 17,16 €
5 Kyrgystan 32,83 € 5 Untd. Arabic Emirates 32,83 €
3 Latvia 20,61 € 9 USA 31,11 €
      5 Vietnam 32,83 €

 

0   = Unless otherwise stated, the above mentioned shipping costs are valid until 30 kg package weight.
1   = Basic price 1kg per package 15,14 EUR, plus  0,54 EUR per additional kg Package weight; max. 30 kg Package weight.
2   = Basic price 1kg per package 15,69 EUR, plus  0,75 EUR per additional kg package weight; max. 30 kg package weight.
3   = Basic price 1kg per package 20,61 EUR, plus  2,02 EUR per additional kg package weight; max. 30 kg package weight.
4   = Basic price 1kg per package 28,62 EUR, plus  3,06 EUR per additional kg package weight; max. 30 kg package weight.
5   = Basic price 1kg per package 32,83 EUR, plus  5,68 EUR per additional kg package weight; max. 30 kg package weight.
6   = Basic price 1kg per package 38,68 EUR, plus  8,12 EUR per additional kg package weight; max. 30 kg package weight.
8   = Basic price 1kg per package 32,68 EUR, plus  8,14 EUR per additional kg package weight; max. 30 kg package weight.
9   = Basic price 1kg per package 31,11 EUR, plus  6,57 EUR per additional kg package weight; max. 30 kg package weight.
10 = Basic price 1kg per package 33,83 EUR, plus  6,68 EUR per additional kg package weight; max. 30 kg package weight.
11 = Basic price 1kg per package 40,58 EUR, plus  10,02 EUR per additional kg package weight; max. 30 kg package weight.
12 = Basic price 1kg per package 40,98 EUR, plus  8,12 EUR per additional kg package weight; max. 30 kg package weight.
13 = Basic price 1kg per package 17,16 EUR, plus  0,45 EUR per additional kg package weight; max. 30 kg package weight.

Logistics Partners

We ship our goods via DHL.
You will receive an email with your consignment number for shipment tracking as soon as your package is picked up by DHL.

Time of Delivery

Your oder will be handled immediately after receive. The delivery of your order takes place within 1-5 working days at the moment.
You will receive an email with your consignment number for shipment tracking as soon as your goods left our logistics center. If you haven't received your goods two weeks after this confirmation email, please contact our Customer Services at info@siebenrock.com or by phone +49 (0) 7024 4688 0.

Delivery address

Of course your delivery address can be different from your billing address. You can enter your delivery address in the first step of your registration in the Siebenrock online shop. For later orders you can change your delivery address in your account.

Shipment information

As soon as your order is dispatched from our logistics center, you will be sent an email to confirm that it’s on its way. This will include a tracking number, so that you can track the current status of your order. To track your order, click the link in your dispatch confirmation email.
If you have further questions, don't hesitate to contact us by mail at info@siebenrock.com or by phone +49 (0) 7024 4688 0.

Customer information on the refund of value-added tax in case of export to third countries

The Value Added Tax Act (§4) plans tax exemptions on deliveries and benefits in special cases. The export shipment (§6) belongs to this referred to §4, sect.1, No.1.

A tax-free export shipment is existent in case the trader (Siebenrock GmbH) transports the item of delivery into the third country’s area (§6, sect. 1 No.2). In that case without any exceptions.

A tax-free export shipment is also existent in case the customer (client) transports the item of delivery into the third country’s area on his own (§6, sect. 1 No.2). Referred to §6, sect. 3, the following constriction is effective: If it concerns an upgrade or supply item of a conveyor, the export only is tax-free in case the customer is a foreign trader and the concerning conveyor serves the customer’s company’s purposes.

A private person resident in the third country does not have any right to a refund of value-added tax according to the „self carried out“ export of motorcycle spare parts and accessories.

Hint

Allow us to send you the goods that you bought locally in our shop to your home. Then we are able to write the bill directly without value-added tax.