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Shipping costs

Shipping costs within Germany are across-the-board 8,40 EUR. In case of a pickup by the customer no shipping costs incur.

On shipments to the extra-european foreign country or to non-EU countries it is possible that additive,
country-specific import taxes accrue, as well as payments of duty, payments of duty services and import sales.
The amount of the fees is dependent on the particular country of delivery.
Please ask for these fees at your local customs duty office. These fees have to be taken by you.

On international shipment the shipping costs according to the country of delivery and dependent on the weight are displayed in the shopping basket.

For the different shipment areas the following shipping costs accrue:

5 Algeria 31,59 € 5 Lebanon 31,59 €
2 Andorra 19,10 € 2 Liechtenstein 19,10 €
7 Argentina 42,78 € 3 Lithuania 17,56 €
6 Armenia 36,27 € 1 Luxembourg 17,01 €
8 Australia 32,11 € 4 Macedonia 19,03 €
1 Austria 17,01 € 6 Malaysia 36,27 €
6 Azerbaijan 34,94 € 3 Malta 17,56 €
6 Bahrain 36,27 € 5 Marocco 31,59 €
2 Belgium 17,01 € 6 Mexico 36,27 €
1 Belgium 17,01 € 4 Moldavia 19,03 €
4 Bosnia 19,03 € 2 Monaco 17,01 €
7 Brasil 42,78 € 6 Mongolia 36,27 €
6 Brunei 36,27 € 4 Montenegro 19,03 €
3 Bulgaria 17,56 € 7 Namibia 42,78 €
7 Burkina Faso 42,78 € 1 Netherlands 17,01 €
6 Canada 36,27 € 7 New Zealand 42,78 €
7 Chile 42,78 € 7 Nigeria 42,78 €
6 China PR 36,27 € 4 Norway 19,03 €
7 Colombia 42,78 € 7 Peru 42,78 €
3 Croatia 17,56 € 6 Philippinens 36,27 €
3 Cyprus 17,56 € 1 Poland 17,01 €
1 Czech Republic 17,01 € 3 Portugal 17,56 €
1 Denmark 17,01 € 6 Qatar 36,27 €
7 Dominican Republic 42,78 € 3 Romania 17,56 €
3 Estonia 17,56 € 2 San Marino 19,10 €
3 Finland 17,56 € 2 San Marino 19,10 €
1 France 17,01 € 6 Saudi-Arabia 36,27 €
7 French Islands 42,78 € 7 Senegal 42,78 €
5 Georgia 31,59 € 4 Serbia 19,03 €
0 Germany 08,90 € 7 Sierra Leone 42,78 €
7 Ghana 42,78 € 6 Singapore 36,27 €
3 Greece 17,56 € 1 Slowakia 17,01 €
7 Guatemala 42,78 € 1 Slowenia 17,01 €
6 Hong Kong 36,27 € 7 South Africa 42,78 €
1 Hungary 17,01 € 6 South Korea 36,27 €
4 Iceland 19,03 € 1 Spain 17,01 €
6 India 36,27 € 1 Sweden 17,01 €
6 Indonesia 36,27 € 2 Switzerland 19,10 €
3 Ireland 17,56 € 6 Taiwan 36,27 €
5 Israel 31,59 € 6 Thailand 36,27 €
1 Italy 17,01 € 7 Trinidad & Tobago 42,78 €
5 Japan 31,59 € 6 Turkey 36,27 €
6 Kazakhstan 36,27 € 6 Turkey 36,27 €
6 Kuwait 36,27 € 1 United Kingdom 14,30 €
6 Kyrgystan 36,27 € 6 Untd. Arabic Emirates 36,27 €
3 Latvia 17,56 € 9 USA 30,64 €
      6 Vietnam 36,27 €

 

0   = Unless otherwise stated, the above mentioned shipping costs are valid until 30 kg package weight.
1   = Basic price 1kg per package 17,01 EUR, plus  0,82 EUR per additional kg Package weight; max. 30 kg Package weight.
2   = Basic price 1kg per package 19,10 EUR, plus  1,91 EUR per additional kg package weight; max. 30 kg package weight.
3   = Basic price 1kg per package 17,56 EUR, plus  0,98 EUR per additional kg package weight; max. 30 kg package weight.
4   = Basic price 1kg per package 19,03 EUR, plus  1,89 EUR per additional kg package weight; max. 30 kg package weight.
5   = Basic price 1kg per package 31,59 EUR, plus  3,40 EUR per additional kg package weight; max. 30 kg package weight.
6   = Basic price 1kg per package 36,27 EUR, plus  6,31 EUR per additional kg package weight; max. 30 kg package weight.
7   = Basic price 1kg per package 42,78 EUR, plus  9,03 EUR per additional kg package weight; max. 30 kg package weight.
8   = Basic price 1kg per package 32,11 EUR, plus  5,05 EUR per additional kg package weight; max. 30 kg package weight.
9   = Basic price 1kg per package 32,11 EUR, plus  4,65 EUR per additional kg package weight; max. 30 kg package weight.

 

Logistics Partners

We ship our goods via DHL.
You will receive an email with your consignment number for shipment tracking as soon as your package is picked up by DHL.

Time of Delivery

Your oder will be handled immediately after receive. The delivery of your order takes place within 1-5 working days at the moment.
You will receive an email with your consignment number for shipment tracking as soon as your goods left our logistics center. If you haven't received your goods two weeks after this confirmation email, please contact our Customer Services at info@siebenrock.com or by phone +49 (0) 7024 4688 0.

Delivery address

Of course your delivery address can be different from your billing address. You can enter your delivery address in the first step of your registration in the Siebenrock online shop. For later orders you can change your delivery address in your account.

Shipment information

As soon as your order is dispatched from our logistics center, you will be sent an email to confirm that it’s on its way. This will include a tracking number, so that you can track the current status of your order. To track your order, click the link in your dispatch confirmation email.
If you have further questions, don't hesitate to contact us by mail at info@siebenrock.com or by phone +49 (0) 7024 4688 0.

Customer information on the refund of value-added tax in case of export to third countries

The Value Added Tax Act (§4) plans tax exemptions on deliveries and benefits in special cases. The export shipment (§6) belongs to this referred to §4, sect.1, No.1.

A tax-free export shipment is existent in case the trader (Siebenrock GmbH) transports the item of delivery into the third country’s area (§6, sect. 1 No.2). In that case without any exceptions.

A tax-free export shipment is also existent in case the customer (client) transports the item of delivery into the third country’s area on his own (§6, sect. 1 No.2). Referred to §6, sect. 3, the following constriction is effective: If it concerns an upgrade or supply item of a conveyor, the export only is tax-free in case the customer is a foreign trader and the concerning conveyor serves the customer’s company’s purposes.

A private person resident in the third country does not have any right to a refund of value-added tax according to the „self carried out“ export of motorcycle spare parts and accessories.

Hint

Allow us to send you the goods that you bought locally in our shop to your home. Then we are able to write the bill directly without value-added tax.